E-Commerce & Health Stores
SELLS 24 HOURS A DAY, 365 DAYS A YEAR
Eliminate borders and break down the barriers of business hours with an e-commerce platform that allows you to reach your potential customers and achieve maximum possibilities in the digital world.
HEALTH STORE: YOUR TREATMENTS ANYWHERE
Increase your competitive advantage with an online channel that presents detailed information about your medical and surgical procedures and highlights the benefits of your healthcare services.
E-commerce is playing an increasingly important role in our society. The advantages of e-commerce are clear, both for potential customers and patients, as well as for healthcare professionals and facilities . At Sanus Comunicación, we understand this, and that's why we offer our clients platforms to make their medical products and services more accessible 24/7 , with greater convenience and detailed information. With these platforms, potential customers and patients can access the information they need to resolve their questions, compare opinions, and make the best choice for their needs.
Services always available
We bring the specifications of health products and treatments closer to potential customers and patients 24 hours a day, 7 days a week at a low cost.
Niche market
We support our clients in providing efficient and low-cost digital care to patients with very special characteristics (niche markets).
Patient care
Patient care with a new and improved medical services experience from the very beginning, based on immediacy, knowledge, efficiency and trust.
Low communication costs
We help our clients significantly reduce their costs by using the Internet as a communication channel.
How does a Health Store help my medical practice?
Health Shops accessible through the websites of clinics and healthcare professionals help generate sales opportunities or promote services related to medical treatments, procedures, and surgeries. This type of resource helps distinguish casual visitors from those with a genuine interest in healthcare services.
What should a Health Store for healthcare professionals and companies include?
To generate opportunities for contracting services related to medical treatments, procedures, and surgeries, the following is included:
- SEO-based writing.
- Calls to action focused on patient benefits.
- Landing page with forms to obtain patient data.
How to build trust in a healthcare e-commerce business?
Trust is fundamental for purchasing products and paying online, as it involves the exchange of financial information between customers and patients. To build trust, healthcare e-commerce businesses must:
- Maintain an up-to-date design that clearly demonstrates the explicit work of a group of professionals.
- Having a multi-screen program, accessible from any computer.
- To have high-quality, comprehensive content where patients can completely clear up all their doubts.
- Being connected to various digital formats: Social Networks, brand partner pages, etc.
- Gather opinions based on the experiences of other patients.
- Offer multiple payment options and connect with the most popular ones globally.
- Contain complete company information, location, contact number, emails and all data necessary for quick and timely location.
- Security seals and protocols used to prevent fraud and offer guarantees to patients who buy online.
How to properly manage an E-Commerce and Health Store?
The communication shared and disseminated from an e-commerce platform, healthcare store, and all associated digital formats must be patient-centered. It is essential to maintain contact and a transparent relationship where patient care takes priority.
- Capture their attention with relevant and valuable information.
- Not seeing patients as a number, understanding that they are human beings trying to resolve their medical and healthcare needs.
- Prioritize patients' problems over your own.
- Never misuse data provided by patients.
- Constantly ask for their opinion and take it into consideration to implement real and noticeable changes.
- Recognize if you make a mistake and try to correct it as quickly as possible.
- To provide tools and information for health care.
- Show clarity in the prices and contracting conditions of medical services (no surprises).
- Do not force the relationship and/or penalize the patient for changing their mind.
- Always do the right thing even if we don't see any benefit.
